< Back

FAQ > Billing, payments & refund

  • What are MQ credits?


    MQ credits equals INR, this can be utilized to run ads as a source of payment.

  • How do I use my MQ credits?


    You can use it to run campaigns.

  • What are the accepted modes of payment?


    All kinds of payment modes are accepted except cash.

  • Do I need a GST number?


    Yes, we need a GST.

  • When will I get an invoice for my campaign?


    After the end of the campaign.

  • How do I print my invoice?


    You can download the invoice from the MQ credits tab in the ‘My Account’ section.

  • Where can I view my transactions?


    You can view all transactions from the MQ credits tab in the ‘My Account’ section.

  • Why is my payment not reflecting in my account?


    The payment may be stuck at the gateway, it should ideally reflect in 4-5 hours, if the issue persists then reach out to the support team.